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Our Story

Our Story

Consensio is a Luxury Chalet Operator (not an agent) and a UK registered company with an Operations office in France. We manage our portfolio directly on behalf of their respective owners and are members of ABTA to provide peace of mind to our guests. Our main goal is to provide Exceptional Service in Exceptional Properties across the French Alps.

Stuart Pinnell and Ceri Tinley co-founded Consensio, launching in 2009 in partnership with the owners of six chalets who were looking for an operator able to manage their chalets with them rather than for them. Consensio means “co-operative” and that is how we work, using our unique profit-sharing method. Each of our owners is as individual as their chalet and we take the time to get to know them, understanding what is important to them. We understand that holiday time is precious, which is why we take the time to listen to our guests to learn exactly what they want, so we can ensure that every aspect is taken care of.

We are proud to announce that Chalet Shemshak received the most votes from the public and industry leaders to clinch the prestigious title of ‘France’s Best Ski Chalet 2019‘ at the World Ski Awards. This came as our 7th consecutive win in this category. Previous Consensio chalets to have been awarded the title include Chalet Marco Polo in Val d’Isère.

*** NEW FOR WINTER 20/21 ***

For this coming 2020/21 winter season only, the company is adapting to a safe, non-contact style service in the chalets which we hope enables you to enjoy the majority of the usual Consensio benefits, but at the same time minimise risk, while we learn to live with COVID and associated uncertainties. Find out more here.

Read our COVID-19 FAQs here.


Our vision is to create bespoke luxury ski holiday experiences, for discerning international clients. 

We achieve this by providing tailored Exceptional Service in the most Exceptional Properties in the French Alps. When we say tailor-made, we really do mean exactly that. When staying in a Consensio property you make the rules! Guided by your personal preferences we create a ski holiday experience to meet the unique and individual needs of your party. We manage a number of luxury ski chalets and alpine apartments.


At the forefront of our approach is our care and an attentiveness to detail which filters through every aspect of what we do. We care about our clients, our owners, our staff and our partners. We want to make sure that everyone who comes into contact with Consensio enjoys their experience, whether they are on holiday with us, working with us or working for us. We find this approach means that clients, owners, partners and staff return to us year after year. We are used to looking after a very international clientele and while all our staff speak English, we are accustomed to adapting to all cultures and languages.

Our Services


At Consensio, we have a passion for fine food and drink. We only use the finest ingredients and wherever possible, local and seasonal produce sourced from local markets and suppliers.

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Chalet Staff

At Consensio, we pride ourselves on our professional and approachable staff; handpicked and rigorously trained to the maintain exceptional levels of bespoke service and attention to detail for which we are renowned.

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Consensio offers an unrivalled personal approach to service with a dedicated concierge service. Pre and post arrival, your personal guest relations manager will organise every aspect of your stay.

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Corporate Ski

Consensio launched ‘Consensio Corporate Ski’ in 2016. Designed to cater to corporate entertaining, networking and team building holidays, we work with you to create the perfect experience.

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Family and Childcare

The mountains are a magical place for children, a winter wonderland of snow. Family skiing is a great bonding experience and we understand that if your children are happy, you are happy too which is why we ensure that every aspect of your stay is organised on your behalf, taking the stress away.

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Spa and Wellness

There is so much more to a Consensio holiday than just the skiing. We realise that you may want to relax and pamper your body and mind during your stay. All our chalets have spa areas and we are able to arrange for massage and beauty therapists to come to your chalet.

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Take advantage of our experienced and knowledgeable concierge service and discover, explore, experience and taste the very best the French Alps have to offer. We can create bespoke packages tailored specifically to the needs and interests of your party which will add an extra special dimension to your ski holiday.

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ABTA Code of Conduct

ABTA and ABTA Members help holidaymakers to get the most from their travel and assist when things don’t go according to plan. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct.

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Meet the Team

Ceri Tinley
Managing Director
Hanneke Maljaars
Sales Director for EMEA & Australasia
Julia Movshovich
Sales Director for CIS & Americas
Helen Orford
Digital Marketing Manager
Maxine Rowe
Finance Director
Nancy Brown
Finance Manager
Mischa Burns
Operations Director
Katie Dulieu
Chalet Manager
Laura Machin
Chalet Manager
Neil Stringer
Apartment Manager


If you have questions please get in touch via the contact form below or give us a call.

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    Phone Us

    Contact our friendly staff 24/7 about our services or any of our Luxury Chalets

    +44 (0) 203 393 0833

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    Safe, Contactless Ski Holidays

    For this coming 2020/21 winter season only, we adapt to a safe, contactless service in our chalets which enables you to enjoy the majority of the usual Consensio benefits while minimising COVID risk. In addition, we offer flexible booking conditions for all our ski holidays.

    Find out more and book a ski chalet here.

    Browse our self-catered apartment collection here.