Why work for Consensio?

As a small owner-run company, we are proud to have a high number of staff return to us year after year; our staff love working with like-minded colleagues in fabulous properties looking after interesting and discerning guests.

We manage some of the best chalets and apartments in Val d’Isère, Méribel and Courchevel. If you’re considering working in France for the first time or as part of your ongoing career in hospitality, why choose Consensio?

  • We care about everyone working with us, we give you support from the moment you accept the position through to after you return to the UK.
  • We provide the Best Luxury Chalets and Luxury Self-catered Apartments in France in which we are extremely proud to work. Here at Consensio, you are never short of the resources you need to provide a fantastic holiday experience for your guests.
  • During our exceptional training course, we dedicate a great deal of time and resources ensuring you understand the Consensio philosophy and service levels, and leave you feeling comfortable delivering this to your guests. Training is also a great opportunity to get to know your colleagues and your chalet.
  • We know that going the extra mile to wow our guests can be demanding which is why we offer a generous salary that it is at the top of the industry range.
  • In addition to our attractive salaries, we also provide a great benefits package. We offer accommodation within easy reach of your chalet, flights to and from your resort, medical insurance, uniform, two days off per week and holiday pay as standard.
  • Our staff accommodation is much better than usually provided to seasonal staff. We know how important it is to live somewhere comfortable and well-located in your resort.
  • Working for a respected company such as Consensio will give you valuable experience which is looked upon favourably by future employers and will strengthen your CV. There is also the potential for future opportunities through our in-company advancement scheme.
  • We recruit people who are passionate about doing a good job and who truly care about their guests, chalet, owners and colleagues. This is why we provide you with all the training and ongoing support that you require but give you the freedom to run your chalet in a way that works for you and your team. We know that this trust allows you to relax into your role and encourages you to impress your guests week after week.

So whether you wish to use your hospitality know-how for a fantastic one-off experience or you are looking for a career within a company that cares about your development, we think you will find what you are looking for with Consensio.

Physical wellbeing is important for doing a ski season, however, it is just as important to take care of your mental health too. We believe in being open and fully taking care of all our staff. As such, we’ve invested in mental health first aid training for our HR staff to better support our winter staff in the Alps. We encourage frank and open discussions around mental health and are here to support our team.

Let’s end the stigma of mental health together.

Working at Consensio

At Consensio, we ask all of our employees to share our values and we expect them to be caring, respectful, courteous and demonstrate common sense in all situations.

If you have the right skills, experience and attitude, we would love for you to work for us and enjoy the Consensio experience. You won’t be disappointed.

All employees working in France must have the right to work in Europe by holding a valid carte du séjour or EU passport.

Email your CV to jobs@consensiochalets.co.uk or call (+44) 7807 517 698

Sarah Eaton: HR Manager

We are looking for individuals with a five-star mentality to join us for Winter 21/22, please view our available positions below.

Please note, all applicants MUST have an EU Passport or French Carte De Séjour, a Full Driving Licence for the country that your passport is issued, and be aged over 21 – for vehicle insurance purposes.

Current Roles

Chalet Manager

Chalet Manager Role

This is a diverse and extremely challenging “hands-on” role, delivering a 5* service experience. The main emphasis in this role is managing and training the chalet team, doing the chalet accounts and customer service, the key objective being to deliver a world-class hospitality service and to create unique and memorable holiday experiences for each guest.

Main Responsibilities

  • management, training and development of each member of the chalet team
  • customer service delivery – incl. service of breakfast, afternoon tea and formal evening meal
  • proactive communication with guests to ensure all queries are answered and any special requests are met at the earliest opportunity
  • responsible for chalet cleanliness and presentation
  • responsible for all chalet laundry
  • managing of chalet budgets
  • completion of all financial and non-financial paperwork each week
  • communication with the sales team pre-arrival + post-departure
  • general chalet maintenance – to report issues to your manager
  • maintaining general hygiene, health and safety standards
  • responsible for maintaining and improving local supplier relations
  • covering chauffeur duties when required
  • providing cooked breakfast when required
  • a passion for sustainability and environmental responsibility, supporting Consensio’s commitment to the environment

Package

Competitive salary, great accommodation. Two days off per week and winter sports insurance. Plus the opportunity to work in world-class chalets alongside a highly talented team of colleagues.

Candidate Profile

We are looking for the following key personal qualities and attributes:

  • highly professional with a 5-star service mentality
  • positive and flexible attitude
  • proactive, work well under pressure with great attention to detail
  • team player is essential
  • well presented at all times

All applicants must have a:

  • EU Passport or French Carte De Séjour
  • Full Driving Licence for the country that your passport is issued by, for vehicle insurance purposes we can only accept applicants over the age of 21

Email CV: Sarah Eaton (HR Manager)  jobs@consensiochalets.co.uk

Chalet Host

Chalet Host Role

This is a diverse and extremely challenging “hands-on” role assisting the Chalet Manager in delivering 5* service experience. The main emphasis in this role is on customer service, the key objective being to deliver a world-class hospitality service and to create unique and memorable holiday experiences for each guest.

Main Responsibilities

  • customer service delivery – incl. service of breakfast, afternoon tea and formal evening meal, housekeeping of all bedrooms and bathrooms (laundry, cleanliness and presentation throughout the chalet) and central areas
  • proactive communication with guests to ensure all queries are answered and any special requests are met at the earliest opportunity
  • general chalet maintenance – reporting issues to the chalet manager
  • maintaining general hygiene, health and safety standards
  • maintaining and improving local supplier relations
  • managing the chalet on the chalet managers day off
  • assisting covering the chauffeur duties when required
  • providing a daily cooked and continental breakfast and afternoon tea for chalet guests
  • a passion for sustainability and environmental responsibility, supporting Consensio’s commitment to the environment

Package

Competitive salary, great accommodation. Two days off per week and winter sports insurance. Plus the opportunity to work in world-class chalets alongside a highly talented team of colleagues.

Candidate Profile

We are looking for the following key personal qualities and attributes:

  • highly professional with a 5-star service mentality
  • positive and flexible attitude
  • proactive, work well under pressure with great attention to detail
  • team player is essential
  • well presented at all times

All applicants must have a:

  • EU Passport or French Carte De Séjour
  • Full Driving Licence for the country that your passport is issued by, for vehicle insurance purposes we can only accept applicants over the age of 21

Email CV: Sarah Eaton (HR Manager)  jobs@consensiochalets.co.uk

Chauffeur

Chauffeur Role

The key aim of this role is to provide a resort-based private chauffeur service to all our clients with full responsibility for the Consensio vehicles. There is a particularly strong emphasis in this role on our clients’ safety and well-being. This role incorporates some hosting duties within the chalet to assist the team in creating a 5* hospitality experience for the guests.

Main Responsibilities

  • delivering a first-class private chauffeur service to all clients
  • managing and maintaining the Consensio vehicles and garages
  • being proactive in assisting clients generally with any general queries or special requests
  • minor chalet maintenance
  • attending to chalet fire (inc clearing and stacking firewood)
  • identifying other maintenance/health + safety issues and notifying Chalet Manager
  • snow clearing of all pathways leading to and areas immediately surrounding the chalet (including all terraces and balconies)
  • daily maintenance and cleaning of various chalet facilities (e.g. Hot Tubs/Pools)
  • assisting with the safe transportation of staff and goods when required
  • supporting and assisting each member of the chalet team in their individual roles when required including front of house service, providing cooked breakfast, cleaning and chalet duties
  • a passion for sustainability and environmental responsibility, supporting Consensio’s commitment to the environment

Package

Competitive salary, great accommodation. Two days off per week and winter sports insurance. Plus the opportunity to work in world-class chalets alongside a highly talented team of colleagues.

Candidate Profile

This role would suit individuals with the following skillset:

  • at least 5 years driving experience
  • knowledge of chauffeur etiquette is essential
  • previous hospitality or customer service experience
  • excellent interpersonal skills
  • excellent time management skills
  • conversation French is desirable
  • well-presented and of smart appearance
  • previous off-road or alpine/ice driving experience is desirable

All applicants must have a:

  • EU Passport or French Carte De Séjour
  • Full Driving Licence for the country that your passport is issued by, for vehicle insurance purposes we can only accept applicants over the age of 21

Email CV: Sarah Eaton (HR Manager)  jobs@consensiochalets.co.uk

Chef

Chef Role

This is a very demanding but extremely rewarding role with full responsibility for the catering service in your allocated chalet alongside your team. The emphasis in this role is the ability to draw on your own impressive experience and creativity to design and deliver a luxury chalet catering service of the highest possible standard.

Main Responsibilities

  • tailored menu designing and planning for each group of guests
  • preparation and service of breakfast, canapés, five-course evening meal, pre-dinner nibbles and after-dinner petit fours
  • catering for all guests special dietary requirements
  • catering for all requests for special occasions
  • catering for children (including early dinners when required)
  • maintaining food hygiene, general health & safety standards in the kitchen and dining areas
  • keeping the kitchen clean, tidy and presentable at all times
  • assisting with the management of chalet food budgets
  • assisting with the maintenance of all kitchen facilities and equipment
  • planning and preparation of 2 x staff meals PER DAY
  • assisting with FOH duties when required
  • a passion for sustainability and environmental responsibility, supporting Consensio’s commitment to the environment

Package

Competitive salary, great accommodation. Two days off per week and winter sports insurance. Plus the opportunity to work in world-class chalets alongside a highly talented team of colleagues.

Candidate Profile

This role would suit individuals with the following skillset:

  • To be updated shortly – please check back soon.

All applicants must have a:

  • EU Passport or French Carte De Séjour
  • Full Driving Licence for the country that your passport is issued by, for vehicle insurance purposes we can only accept applicants over the age of 21

Email CV: Sarah Eaton (HR Manager)  jobs@consensiochalets.co.uk

Housekeeper

Housekeeper Role

Consensio offers one of the best salary and benefits packages and the opportunity to work in some of the most luxurious chalets in the Alps. This is a very demanding but important role as it ensures that chalet cleanliness is maintained at all times. A beautiful looking chalet helps create that 5* guest experience which we are always aiming for.

Main Responsibilities

  • daily servicing of all bedrooms and bathrooms in the chalet
  • refreshing bedroom linen on changeover days and Wednesdays
  • hoovering all bedrooms, bathrooms and communal areas
  • daily servicing of Spa area, ensuring any consumables and refreshments are replenished
  • maintaining cleanliness levels in the spa area throughout the day and closing the area down in the evening
  • cleaning chalet windows once a week and more if necessary
  • servicing and tidying the boot room whilst ensuring consumables and refreshments are replenished
  • assisting the hosts in clearing living areas after mealtimes, and ensuring the living areas always look presentable
  • evening turndown and refresh bedrooms
  • assisting with kitchen duties where required including washing up pots and pans, stacking the dishwasher and cleaning down at the end of the evening
  • assisting with guest laundry where required
  • a passion for sustainability and environmental responsibility, supporting Consensio’s commitment to the environment

Package

Competitive salary, great accommodation. Two days off per week and winter sports insurance. Plus the opportunity to work in world-class chalets alongside a highly talented team of colleagues.

Candidate Profile

This role would suit individuals with the following skillset:

  • To be updated shortly – please check back soon.

All applicants must have a:

  • EU Passport or French Carte De Séjour
  • Full Driving Licence for the country that your passport is issued by, for vehicle insurance purposes we can only accept applicants over the age of 21

Email CV: Sarah Eaton (HR Manager)  jobs@consensiochalets.co.uk

Resort Assistant

Resort Assistant Role

This is a diverse and extremely challenging ‘hands-on’ role assisting the Apartments Manager and Area Operations Manager in delivering 5* service experience. The main emphasis in this role is on customer service, the key objective being to deliver a world-class hospitality service and to create unique and memorable holiday experiences for every client.

Main Responsibilities

  • customer service delivery – incl. housekeeping of all bedrooms and bathrooms (laundry, cleanliness and presentation throughout the chalet) and central areas
  • proactive communication with guests to ensure all queries are answered and any special requests are met at the earliest opportunity, can include shopping for guests, delivering products, booking restaurants and ski lessons
  • general apartments maintenance – completing daily checks of property and reporting any damage or issues to the line manager
  • maintaining general hygiene, health and safety standards
  • maintaining and improving local supplier relations
  • managing the apartment guests on managers day off
  • assisting covering the chauffeur duties when required
  • assisting in the catered chalets when required

Package

Competitive salary, great accommodation. Two days off per week and winter sports insurance. Plus the opportunity to work in world-class chalets alongside a highly talented team of colleagues.

Candidate Profile

This role would suit individuals with the following skillset:

  • To be updated shortly – please check back soon.

All applicants must have a:

  • EU Passport or French Carte De Séjour
  • Full Driving Licence for the country that your passport is issued by, for vehicle insurance purposes we can only accept applicants over the age of 21

Email CV: Sarah Eaton (HR Manager)  jobs@consensiochalets.co.uk

Resort & Logistics Manager – Val d’Isère

Resort & Logistics Manager – Val d’Isère

 Consensio Holidays operate some of the most luxurious chalets in the French Alps and provide a 5* service to UHNW guests from around the world. This is a diverse and extremely challenging “hands-on” role with responsibility for the operations and performance of each individual chalet within Val d’Isère, France.

The key objective of this role is to support the chalet teams across our ‘Ultimate’ and ‘Relaxed’ Chalets in providing a world-class hospitality service to their guests and to manage the processes required to ensure standards are upheld. You will be working closely with the Val d’Isere Apartment manager to ensure smooth operations across the whole resort.

Main Responsibilities

The role reports to the Operations Director and includes the following responsibilities.

Resort:

• Arriving Pre-season to coordinate the set-up of the resort.
• Active participation in the pre-season training course including assisting in the planning and logistics and delivering some of the training modules.
• Dealing with ad-hoc guest requests when escalated by chalet managers.
• Making weekly pre-arranged and spot check visits to the chalets to check service standards and complete relevant paperwork.
• Feeding back and working with Chalet Managers to help them improve their guest experience and chalet feedback scores.
• Liaising with trade specialists (often French-speaking only) in order to deal with maintenance and technical issues within the chalets.
• Assist Chalet Managers on accounts procedures where necessary including monitoring the budget expenditure for food and major items.
• Ensuring general hygiene, health and safety standards.
• Weekly checks to ensure that all personnel paperwork has been completed accurately by the chalet team and escalating to HR Manager when necessary.
• Working with the HR Manager on any in-season recruitment, employee relations and training needs.
• To supervise and carry out disciplinary meetings in line with company policy.
• To provide ongoing training to members of the resort team as required.
• Liaising with chalet owners where appropriate to deal with any issues during the season and to hand back properties at the end of the season.
• Liaising with 3rd party suppliers to ensure the relationship with Consensio and our guests is working well.
• Closedown procedures and checks which includes paperwork checks, end of season maintenance and the collection and correct storage of Consensio property.

Logistics:

• Entering commission invoices into the company documents, printing and filing hard copies.
• Bulk purchasing at the beginning of the season and sporadically throughout.
• Splitting the stock at the start of the season and distributing it across our three resorts.
• Collecting stock at the end of the season.
• Managing stock levels.
• Distribution of additional stock throughout the season.
• Using MACRO to transfer stock figures at the end of each week from the chalet accounts.
• Speeding Fines – logging them, informing the employee and payroll department.

Package

Competitive salary, great accommodation. Two days off per week and winter sports insurance. Plus the opportunity to work in world-class chalets alongside a highly talented team of colleagues.

Candidate Profile

This role would suit individuals with the following skillset:

  • 3-4 years management experience gained in high-end chalets, resorts and or hotels.
  • Fluent or near-fluent French is essential.
  • Previous 4/5 star hands-on hospitality or silver service experience is essential.
  • Excellent interpersonal skills.
  • Excellent organisation and time management skills.
  • Experience in handling department or company accounts.
  • Full, clean driving licence.
  • Knowledge of ski resorts and season life is desirable.

We are looking for the following key personal qualities and attributes:

  • Highly professional with a 5-star service mentality.
  • Innovative problem-solver.
  • Positive and flexible attitude.
  • Proactive, work well under pressure with great attention to detail.
  • Works well within a team and independently.
  • Well presented at all times.

All applicants must have a:

  • EU Passport or French Carte De Séjour
  • Full Driving Licence for the country that your passport is issued by, for vehicle insurance purposes we can only accept applicants over the age of 21

Email CV: Sarah Eaton (HR Manager)  jobs@consensiochalets.co.uk

Enquire

Contact our friendly staff 24/7 about our services or any of our exclusive luxury properties:

(+44) 7807 517 698

  jobs@consensiochalets.co.uk

 

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