Concierge

At Consensio every person matters and we understand true luxury is personal.

To elevate the experience of our magnificent chalets and their sumptuous surrounds, Consensio offers an unrivalled personal approach to service with a dedicated concierge service. Your attentive guest relations manager is available to assist you with any aspect of your Consensio holiday, from booking private flights, arranging lift tickets, ski tuition and ski hire to co-ordinating in-chalet events and entertainment, as well as going through bespoke menu consultations and activities available within resort.

At Consensio YOU MAKE THE RULES. We CARE greatly about leaving you with a lasting impression: a ski experience you will want to return to year after year.  Guided by you, we create bespoke experiences, tailored around the unique and individual requirements of you and your guests.

Pre-arrival Concierge

Consensio’s dedicated pre-arrival concierge service will take the stress out of planning your ski holiday. Using their specialist knowledge and an extensive network of industry connections, your experienced Sales Manager can assist with the arrangement of any travel plans; from choosing which resort to ski at to booking privates flights and sourcing the best ski instructors, to pre-organising bespoke menus and ensuring your favourite wine is served on arrival in your chalet.

If planning an event or celebrating something special a variety of in-chalet entertainment can be arranged, be it a magician, musician or a spectacular evening of fireworks.

For returning clients, rest assured your Sales Manager will have remembered all your likes and dislikes year, on year, on year….

In-resort

In-resort, your Chalet Manager and Host will be at your service throughout the duration of your stay.

Don’t stress about finding instructors or booking lessons and ski hire equipment, this can all be arranged prior to your arrival. Hired ski equipment can be delivered to your chalet so you can be fitted in the comfort of your own ski room and changed as many times as necessary to ensure the perfect fit.

To get you where you need to go, a private chauffeur service will be available from 8am to 11pm, effortlessly whisking you from pillow to piste and onwards to the very best après-ski destinations within resort.

In-resort there is no shortage of fun to be had. Experience an afternoon husky sledding, test your skills ice driving or enjoy an in-chalet spa day. However, remember activities external to your chalet are always subject to availability. As such it is best to liaise with your Sales Manager to organise as much possible upfront to avoid disappointment. During peak weeks especially we need to secure your suppliers well in advance so as to ensure your needs are met.

Charlie Bear Children’s Concierge

As parents ourselves we understand the stresses that can be present with family travel. We also understand that happy children equal happy parents; the fundamentals of any enjoyable family holiday. That is why we introduced our Charlie Bear children’s concierge service.

A favourite amongst all our families, every child staying in one of our chalets will meet Charlie Bear; a take-home teddy bear that waits on the bed of every little one, complete with a personalised challenge card. Children are invited to choose a challenge be it pizza-making with the chalet chef, building a snowman or choreographing a crazy snow dance! Over the course of your holiday, our enthusiastic chalet staff will help your children complete their chosen challenges and to round up a week of fun, children will have the chance to win Charlie’s special prize.

Enquire

If you have any questions please get in touch via the contact form below or give us a call.

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Contact our friendly staff 24/7 about our services or any of our Luxury Chalets

+44 (0) 203 393 0833

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