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Consensio

About Us

About Consensio Chalets

Consensio is a luxury travel operator (not an agent) and a UK-registered company with an Operations office in France. We manage our portfolios directly on behalf of their respective owners. Our main goal is to provide Exceptional Service in Exceptional Properties across the French Alps. Stuart Pinnell and Ceri Tinley co-founded and launched Consensio in 2009 in partnership with six chalet owners looking for an operator to manage their chalets with them rather than for them. Consensio means “co-operative” and that is how we work, using our unique profit-sharing method.

Vision

At the forefront of our approach is our care and attention to detail which filters through every aspect of what we do. We care about our clients, our owners, our staff and our partners. We ensure that everyone who comes into contact with Consensio enjoys their experience, whether on holiday with us, working with us or working for us. This approach means that clients, owners, partners and staff return to us year after year. We are used to looking after a very international clientele, and while all our staff speak English, we are accustomed to adapting to all cultures and languages.

Approach

Our vision is to create bespoke luxury ski holiday experiences for discerning international clients. We achieve this by providing tailored Exceptional Service in the most Exceptional Properties in the French Alps. When we say tailor-made, we mean exactly that. When staying in a Consensio property you make the rules! Guided by your personal preferences, we create a ski holiday experience to meet the unique and individual needs of your party. We manage an exclusive collection of Ultimate Catered Chalets, Relaxed Catered Chalets, and Serviced Alpine Properties.

Awards

Consensio boasts a number of award-winning chalets. We’re delighted to announce that we’ve been awarded two prizes at the Leo Trippi Awards. Both Chalet Lhotse and Chalet Marco Polo in Val d’Isère won big. We were also over the moon to be nominated to win ‘World’s Best Ski Tour Operator’ alongside four of our world-class Ultimate Catered Chalets nominated to win ‘France’s Best Ski Chalet’. Nominated chalets included Chalet BacchusChalet Marco Polo and Chalet Le Grenier.

Dining

At Consensio, we have a passion for exceptional food and drink. We only use the finest ingredients and wherever possible, local and seasonal produce sourced from Alpine markets and suppliers.

Personal Staff

At Consensio, we pride ourselves on our professional and approachable staff; handpicked and rigorously trained to maintain the exceptional levels of bespoke service and attention to detail for which we are renowned.

Concierge

Consensio offers an unrivalled personal approach to service with a dedicated 7-day concierge service. Pre and post-arrival, your personal guest relations manager will organise every aspect of your stay.

Corporate Ski

Designed to cater to corporate entertaining, networking and team-building holidays, we work with you to create the perfect experience to boost profitability and build brand awareness.

Family and Childcare

Family skiing and travel is a great bonding experience. We understand that if your children are happy, you are happy too, so we ensure that every aspect of your stay is organised on your behalf, for a stress-free experience.

Spa and Wellness

There is so much more to a Consensio holiday than just skiing or seeing new sights. You may also want to relax and pamper your body and mind during your stay. All our chalets have spa areas and we can arrange for massage and beauty therapists to come to you for in-house treatments.

Destination Events

Consensio Chalets provide the ideal setting for a special destination event or celebration. Our stunning properties, coupled with our dedicated concierge service and exceptional service in resort help us to create a truly unique event, tailor-made to reflect your style and vision.

ABTA Code of Conduct

ABTA and ABTA Members help holidaymakers to get the most from their travel and assist when things don’t go according to plan. We are a member of ABTA and are obliged to maintain a high standard of service in line with their Code of Conduct.

Commitment to Sustainability

We are committed to driving sustainability into all our operations while exceeding our guests’ expectations. We have signed up with Protect our Winters and taken the POW pledge to make active changes towards becoming a Net Zero organisation.

Meet the Team

Consensio Company
Ceri Tinley
Ceri Tinley Managing Director
Julia Movshovich
Julia Movshovich Sales Director
Claire Richards
Claire Richards Sales Manager
Maxine Rowe
Maxine Rowe Finance Director
Mischa Burns
Mischa Burns Operations Director
Katie Dulieu
Katie Dulieu Financial Controller
Helen Orford
Helen Orford Marketing Manager
Violette Teissier
Violette Teissier Operations Manager (Chalets)
Heather Tranfield
Heather Tranfield HR Coordinator
Miles Maguire King
Miles Maguire King Logistics - 3 Valleys
Leopoldine Oge
Leopoldine Oge Apartments and Logistics Manager
Leonora Gomes
Leonora Gomes Content Creator
Justin Bignell
Justin Bignell Logistics - Val d'Isère
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Operational costs increase table - consensio