Cornavirus Update

Information updated on 12th October 2020

France - Latest news

The UK health authorities provide detailed guidance on health and travel, with The Foreign, Commonwealth & Development Office (FCDO) advising on travel abroad, including the latest information on coronavirus, safety and security, and travel warnings.

Please follow your own governments’ guidance in the first instance and consult French entry requirements by visiting the French Ministry for Europe and Foreign Affairs


We are delighted to announce that the first reports for travelling to France this winter are very positive:

“The French Mountains will, of course, be ready to welcome British tourists this winter. The resorts have already reopened, now welcoming guests for the summer season. All health and safety measures are implemented in the resorts following the French government guidelines to ensure everyone’s security.”

– Jean-Marc Silva, executive director of France Montagnes and Laurent Reynaud, chief executive of Domaines skiables de France.

Booking Terms

We have changed our booking terms and are currently taking bookings for winter 2020/21:


You can read all our extensive list of COVID FAQs HERE.

Contact our friendly staff 24/7 about your requirements or worries and they will be able to work with you to ensure you book your perfect holiday with confidence.

+44 (0) 203 393 0833

Getting to the Alps

There are many ways to travel to the French Alps which can reduce your exposure to crowds.

  • Private Jet – All the main airports including Geneva, Lyon & Grenoble, as well as smaller airports Chambery & Annecy facilitate private aviation landings.
  • Heli transfer – Using a helicopter from the airport to a resort is not only safer but much quicker than transfers by road.
  • Private transfer – Transfer companies have safety precautions in place such as physical barriers between driver and guests; masks are obligatory and vehicles are fully sanitised between guest trips.
  • Self-drive – Off-road parking is available at all properties, enabling you to drive direct door to door.
  • Commercial flights – airlines have brought more routes and flights back on schedule. Mandatory mask-wearing, no in-flight service and hands-free boarding procedures have allowed guests to travel with confidence. For latest Geneva airport COVID updates, visit their website.

Travel insurance

Our terms require that appropriate travel insurance is put in place before booking a stay with us. A number of insurance companies can now help with cover for those that contract Coronavirus while abroad.

  • We have worked with MPI Brokers for many years and they currently provide the following :

Emergency medical cover if a person contracts the virus in a country where the Foreign, Commonwealth & Development Office (FCDO) has not warned against travel to that destination. Cover will be in place if the policy and trip were purchased/booked prior to the warning.  This includes cover for hospital costs, ambulance costs, extra accommodation costs (B&B) in case you miss your return journey and repatriation if medically necessary.

Unlike the majority of insurances, MPI can still provide travel insurance for those travelling against an FCDO warning. However, there is no cover for anything relating to the reason for the warning. MPI Brokers currently offer a 10% online discount: Click here to obtain a quote with MPI Brokers..

  • In addition, ABTA is promoting its new insurance product Travelsure which is underwritten by AXA.

It partially covers property cancellations, is comprehensive on medical cover and can include winter sports. Cancellation cover is provided due to falling ill with coronavirus and being unable to travel or being required to self-isolate, subject to a medical certificate or an official test result.“. Click here to obtain a quote with ABTA’s Travelsure.

  • Heymondo has also rewritten their policy terms to better serve thousands of travellers who want coronavirus coverage while travelling domestically and internationally to include COVID-19 coverage.

In addition to coronavirus testing and treatment abroad, Heymondo also offers trip cancellation insurance due to COVID-19. This includes cancellation due to the illness of a traveller or relative, among other scenarios.

  • Trail Findersmarket leading policy has extensive Covid-19 cover including cancellation prior to travel, curtailment of your trip, quarantine, and medical expenses whilst overseas. Please note there is no cover for the entire duration of your trip if you commence travel contrary to FCDO Advice.

Resort information

French resort measures during COVID

The French lift operators are trialling how best to move people safely around the mountains this summer. Hiking and mountain biking, as well as summer glacier skiing in Tignes and Val Thorens have benefitted from the new arrangements. The main adjustment is that masks are mandatory (for over 11yr olds) when using the lifts, in ski hire shops, and at the start and end of ski lessons when congregating. Once off the lifts, people have been able to enjoy the mountains as normal.

The Val d’Isère tourist office has released its C-19 Healthcare protocol for next winter. This can be accessed HERE.

Discover the latest Courchevel C-19 updates HERE.

Read Méribel‘s webpage with C-19 related information HERE.

Safer together

For this coming 2020/21 winter season only, Consensio is adapting to a safe, non-contact style service in all our chalets, enabling you to enjoy the majority of the usual Consensio benefits, but at the same time respecting social distancing and minimising risk while we learn to live with COVID and associated uncertainties.

Daily breakfasts are laid out and cleared away whilst you are not present. Your dedicated host provides daily contactless cleaning and preparation, implementing COVID safety policies, and travel within resort is covered by a 4×4 professional chauffeur-driven service, mornings and afternoons.

Your dedicated chalet manager will help arrange evening restaurant bookings or fine-dining collections from the local restaurants and will ensure the dining area is laid out beforehand and cleared away after. Most resort restaurants are adapting to ‘the new normal’ and are setting up quality cuisine style deliveries. Your chalet manager can liaise on your behalf with minimal disruption to your stay.

We have made these vital changes to keep both you and our staff safe, allowing everyone to enjoy all the French Alps have to offer this winter. We appreciate that this results in a reduction of service levels where a contactless service is impossible and, as such, we have reduced our chalet prices by 25% to reflect this change and have revised our payment terms so you can book with confidence with a 10% deposit and the balance payment due only 28 days before departure, complete with a COVID Cancellation Clause.

The kitchens are open if you wish to bring your own chef or prefer to self-cater and an unlimited open bar is offered which includes chateau bottled house wines, premium spirits and our trademark Perrier Jouët Grand Brut Champagne.

Ski equipment rental and lift passes can be delivered directly to your chalet, avoiding visits to ski shops and lift pass offices.

We work with world-class ski guides who can seek out the quieter pistes and lifts; skiing with a private instructor allows you to bypass long lift queues.

Après-ski in your own chalet, complete with bespoke cocktail and drink menu, can be arranged along with live musicians or karaoke sing-alongs. This avoids busy public bars and clubs.

All our chalets have their own spa facilities (open from Mon 9am to Sat 5pm to allow for COVID cleaning between guests). Massages, beauty and physiotherapy treatments and yoga sessions can be organised in the comfort of your own private surrounds. If preferred we can arrange exclusive use of a single therapist for the duration of your stay.



Contact our friendly staff 24/7 about your requirements or worries and they will be able to work with you to ensure you book your perfect holiday with confidence.

+44 (0) 203 393 0833


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Safe, Contactless Ski Holidays

For this coming 2020/21 winter season only, we adapt to a safe, contactless service in our chalets which enables you to enjoy the majority of the usual Consensio benefits while minimising COVID risk. In addition, we offer flexible booking conditions for all our ski holidays.

Find out more and book a ski chalet here.

Browse our self-catered apartment collection here.