Cornavirus Update

Information updated on 30th November 2020

Latest news

We have just received news from the French Prime Minister, Jean Castex, that ski resorts can remain open during the holiday season, but ski lifts will have to stay closed. Find out more here.

“Of course, it will be free for everyone … to go to these resorts to enjoy the pure air of our beautiful mountains, the shops – except bars and restaurants – which will be open. Simply, all the ski lifts and public utilities will be closed to the public, “the Prime Minister said at a press conference which details all of the government’s new measures.

For any concerns regarding your booking, please contact your sales director, Hanneke or Julia, or email

The UK health authorities provide detailed guidance on health and travel, with The Foreign, Commonwealth & Development Office (FCDO) advising on travel abroad, including the latest information on coronavirus, safety and security, and travel warnings.

Please follow your own governments’ guidance in the first instance and consult French entry requirements by visiting the French Ministry for Europe and Foreign Affairs

The Savoie department has announced a first massive order of antigenic tests to help the winter season in ski resorts. These tests, allowing rapid identification of Covid-19 contamination, will be offered to socio-professionals in tourism. These simple swab tests will be available across half of the pharmacies in resorts and provide results in only 15 minutes. The objective is that the 40,000 people who work in the tourism sector in Savoie can “benefit from screening tests to guarantee their safety to the public they serve“. Find out more here.

Booking Terms

We have changed our booking terms and are currently taking bookings for winter 2020/21:


You can read all our extensive list of COVID FAQs HERE.

Contact our friendly staff 24/7 about your requirements or worries and they will be able to work with you to ensure you book your perfect holiday with confidence.

+44 (0) 203 393 0833

Getting to the Alps

There are many ways to travel to the French Alps which can reduce your exposure to crowds.

  • Private Jet – All the main airports including Geneva, Lyon & Grenoble, as well as smaller airports Chambery & Annecy facilitate private aviation landings.
  • Heli transfer – Using a helicopter from the airport to a resort is not only safer but much quicker than transfers by road.
  • Private transfer – Transfer companies have safety precautions in place such as physical barriers between driver and guests; masks are obligatory and vehicles are fully sanitised between guest trips.
  • Self-drive – Off-road parking is available at all properties, enabling you to drive direct door to door.
  • Commercial flights – airlines have brought more routes and flights back on schedule. Mandatory mask-wearing, no in-flight service and hands-free boarding procedures have allowed guests to travel with confidence. For latest Geneva airport COVID updates, visit their website.

Travel insurance

Our terms require that appropriate travel insurance is put in place before booking a stay with us. A number of insurance companies can now help with cover for those that contract Coronavirus while abroad.

  • offers Covid cover if FCDO advises against all but essential travel. The policies include cancellation for Covid if you are hospitalised within 28 days of departure or catch it within 14 days prior to your trip starting. The cover is also provided if you are denied boarding of a plane, train or ferry because of an abnormal test outside of normal parameters and the cover is provided if you become ill with Covid whilst travelling in Europe even when travelling against the advice of FCDO. Cover only for travellers up to the age of 64.
  • MPI Brokers are leaders in winter cover. They offer emergency medical cover if a person contracts the virus in a country where the Foreign, Commonwealth & Development Office (FCDO) has not warned against travel to that destination. The cover will be in place if the policy and trip were purchased/booked prior to the warning.  This includes cover for hospital costs, ambulance costs, extra accommodation costs (B&B) in case you miss your return journey and repatriation if medically necessary. They currently offer a 10% online discount: Click here to obtain a quote.
  • ABTA is promoting its new insurance product Travelsure which is underwritten by AXA. It partially covers property cancellations, is comprehensive on medical cover and can include winter sportsCancellation cover is provided due to falling ill with coronavirus and being unable to travel or being required to self-isolate, subject to a medical certificate or an official test result”Click here to obtain a quote.
  • Trail Findersmarket-leading policy has extensive Covid-19 cover including cancellation prior to travel, curtailment of your trip, quarantine, and medical expenses whilst overseas. Please note there is no cover for the entire duration of your trip if you commence travel contrary to FCDO Advice.

Resort information

French resort measures during COVID

The French lift operators are trialling how best to move people safely around the mountains this summer. Hiking and mountain biking, as well as summer glacier skiing in Tignes and Val Thorens have benefitted from the new arrangements. The main adjustment is that masks are mandatory (for over 11yr olds) when using the lifts, in ski hire shops, and at the start and end of ski lessons when congregating. Once off the lifts, people have been able to enjoy the mountains as normal.

The Val d’Isère tourist office has released its C-19 Healthcare protocol for next winter. This can be accessed HERE.

Discover the latest Courchevel C-19 updates HERE.

Read Méribel‘s webpage with C-19 related information HERE.

Safer together

For this coming 2020/21 winter season only, Consensio is adapting to a safe, non-contact style service in all our chalets, enabling you to enjoy the majority of the usual Consensio benefits, but at the same time respecting social distancing and minimising risk while we learn to live with COVID and associated uncertainties.

Daily breakfasts are laid out and cleared away whilst you are not present. Your dedicated host provides daily contactless cleaning and preparation, implementing COVID safety policies, and travel within resort is covered by a 4×4 professional chauffeur-driven service, mornings and afternoons.

Your dedicated chalet manager will help arrange evening restaurant bookings or fine-dining collections from the local restaurants and will ensure the dining area is laid out beforehand and cleared away after. Most resort restaurants are adapting to ‘the new normal’ and are setting up quality cuisine style deliveries. Your chalet manager can liaise on your behalf with minimal disruption to your stay.

We have made these vital changes to keep both you and our staff safe, allowing everyone to enjoy all the French Alps have to offer this winter. We appreciate that this results in a reduction of service levels where a contactless service is impossible and, as such, we have reduced our chalet prices by 25% to reflect this change and have revised our payment terms so you can book with confidence with a 10% deposit and the balance payment due only 28 days before departure, complete with a COVID Cancellation Clause.

The kitchens are open if you wish to bring your own chef or prefer to self-cater and an unlimited open bar is offered which includes chateau bottled house wines, premium spirits and our trademark Perrier Jouët Grand Brut Champagne.

Ski equipment rental and lift passes can be delivered directly to your chalet, avoiding visits to ski shops and lift pass offices.

We work with world-class ski guides who can seek out the quieter pistes and lifts; skiing with a private instructor allows you to bypass long lift queues.

Après-ski in your own chalet, complete with bespoke cocktail and drink menu, can be arranged along with live musicians or karaoke sing-alongs. This avoids busy public bars and clubs.

All our chalets have their own spa facilities (open from Mon 9am to Sat 5pm to allow for COVID cleaning between guests). Massages, beauty and physiotherapy treatments and yoga sessions can be organised in the comfort of your own private surrounds. If preferred we can arrange exclusive use of a single therapist for the duration of your stay.



Contact our friendly staff 24/7 about your requirements or worries and they will be able to work with you to ensure you book your perfect holiday with confidence.

+44 (0) 203 393 0833


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Safe, Contactless Ski Holidays

For this coming 2020/21 winter season only, we adapt to a safe, contactless service in our chalets which enables you to enjoy the majority of the usual Consensio benefits while minimising COVID risk. In addition, we offer flexible booking conditions for all our ski holidays.

Find out more and book a ski chalet here.

Browse our self-catered apartment collection here.