Our Story

Our Story

Consensio is a Luxury Chalet Operator (not an agent) and a UK registered company with an Operations office in France. We manage our portfolios directly on behalf of their respective owners and are members of ABTA to provide peace of mind to our guests. Our main goal is to provide Exceptional Service in Exceptional Properties across France.

Stuart Pinnell and Ceri Tinley co-founded and launched Consensio in 2009 in partnership with the owners of six chalets who were looking for an operator able to manage their chalets with them rather than for them. Consensio means “co-operative” and that is how we work, using our unique profit-sharing method. Each of our owners is as individual as their chalet and we take the time to get to know them, understanding what is important to them. We understand that holiday time is precious, which is why we take the time to listen to our guests to learn exactly what they want, so we can ensure that every aspect is taken care of.

Consensio is delighted to be nominated for this year’s World Ski Awards. After a year of supporting their guests and team members while working throughout lockdown to deliver a ski season like no other, Consensio is over the moon to be nominated to win ‘World’s Best Ski Tour Operator 2021’. Their brand new Chalet Bacchus in Courchevel Moriond has also been nominated to win ‘World’s Best New Ski Chalet 2021’. And last, but certainly not least, three of Consensio’s world-class Ultimate Catered Chalets have been nominated to win ‘France’s Best Ski Chalet 2021’: Thrice winner of this illustrious title, Chalet Marco Polo in Val d’Isère, Chalet Le Grenier in Méribel and Shemshak Lodge in Courchevel.


Our vision is to create bespoke luxury ski holiday experiences, for discerning international clients. 

We achieve this by providing tailored Exceptional Service in the most Exceptional Properties in the French Alps and St Tropez. When we say tailor-made, we really do mean exactly that. When staying in a Consensio property you make the rules! Guided by your personal preferences we create a ski holiday experience to meet the unique and individual needs of your party. We manage a number of Ultimate Catered Chalets, Relaxed Catered ChaletsSelf-Catered Alpine Apartments, and a Luxury Summer Villa in St Tropez.


At the forefront of our approach is our care and an attentiveness to detail which filters through every aspect of what we do. We care about our clients, our owners, our staff and our partners. We want to make sure that everyone who comes into contact with Consensio enjoys their experience, whether they are on holiday with us, working with us or working for us. We find this approach means that clients, owners, partners and staff return to us year after year. We are used to looking after a very international clientele and while all our staff speak English, we are accustomed to adapting to all cultures and languages.

Our Services


At Consensio, we have a passion for fine food and drink. We only use the finest ingredients and wherever possible, local and seasonal produce sourced from local markets and suppliers.

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Personal Staff

At Consensio, we pride ourselves on our professional and approachable staff; handpicked and rigorously trained to the maintain exceptional levels of bespoke service and attention to detail for which we are renowned.

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Consensio offers an unrivalled personal approach to service with a dedicated concierge service. Pre and post arrival, your personal guest relations manager will organise every aspect of your stay.

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Corporate Ski

Consensio launched ‘Consensio Corporate Ski’ in 2016. Designed to cater to corporate entertaining, networking and team building holidays, we work with you to create the perfect experience.

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Family and Childcare

Family skiing and travel is a great bonding experience and we understand that if your children are happy, you are happy too which is why we ensure that every aspect of your stay is organised on your behalf, taking the stress away.

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Spa and Wellness

There is so much more to a Consensio holiday than just skiing or seeing new sights. We realise that you may want to relax and pamper your body and mind during your stay. All our chalets have spa areas and we are able to arrange for massage and beauty therapists to come to your chalet, apartment or villa

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Take advantage of our experienced and knowledgeable concierge service and discover, explore, experience and taste the very best the French Alps and St Tropez have to offer. We can create bespoke packages tailored specifically to the needs and interests of your party which will add an extra special dimension to your holiday.

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ABTA Code of Conduct

ABTA and ABTA Members help holidaymakers to get the most from their travel and assist when things don’t go according to plan. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct.

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Meet the Team

Ceri Tinley
Managing Director
Claire Richards
Ski Sales Specialist
Helen Orford
Marketing Manager
Maxine Rowe
Finance Director
Mischa Burns
Operations Director
Katie Dulieu
Financial Controller
Violette Teissier
Area Manager - 3 Valleys
Neil Stringer
Area & Apartment Manager


If you have questions please get in touch via the contact form below or give us a call.

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    We like to keep in touch with you from time to time with information on our chalets and apartments including special offers and resort information. You can opt out at any time by emailing sales@consensiochalets.co.uk We do not pass on your information on to third parties, click here for full details of our privacy policy. This site is protected by Google reCAPTCHA.

    Phone Us

    Contact our friendly staff 24/7 about our services or any of our exclusive luxury properties:

    +44 (0) 203 393 0833

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